Enterprise Rent-A-Car is a well-known car rental agency located at 930 W Division St, Chicago, IL. With a reputation for excellent service and a wide range of vehicles, Enterprise is a customer favorite. Their hours of operation, from Monday to Friday, are 8 AM to 5 PM, while they are open on Saturdays from 9 AM to 12 PM. In terms of vehicle options, customers have expressed satisfaction with the diverse fleet, including popular models like the Toyota Rav 4 and Subaru Outback. Enterprise Rent-A-Car is known for its exceptional customer service and commitment to providing a seamless renting experience. Additionally, they have received positive reviews for accommodating special requests and offering free upgrades based on inventory availability. The attentive and friendly staff, particularly at their Goose Island location, have been praised by customers, making it a go-to spot for car rentals. Overall, Enterprise Rent-A-Car stands out as a reliable and customer-oriented brand in the car rental industry.
Reviews
Great service, better than that of the insurance company that made my reservation! Thanks for providing the free upgrade which made it possible for me to pick up a car on the date I needed it, based on inventory (the car size which was reserved by the insurance company was not available).
My new go to enterprise location is the one in goose island. The team is amazing and they are so friendly. They don’t bother you for minor things and take care of you. Shoutout to Paul and Lindsey who have taken care of my rentals for making it such an easy experience.
They are not Ada compliance, the last two times I tried to rent a car was horrible. I called them on a Tuesday and was told I would have a rental today Thursday at 1:00pm They never reserved a car for me and gave me the run around
Had a really good no hassle experience. Staff was great from start to finish would def recommend going here
Seamless experience renting a car at this location. Very competent and friendly staff that go above and beyond for their customers
Josh and Paul are the absolute best! This Enterprise location makes you feel like you're family and not just a customer. They're friendly, knowledgeable and make sure you have no questions before leaving the facility. ALL Enterprises should use this location as their model for training and development.
Excellent customer service! Paul stays on top of his customers needs. I would strongly recommend this location!
Easily the best rental experience I’ve ever had. They truly do “pick you up,” but they are also patient when you end up having a hold up! They work directly with my auto shop I was getting a repair at (Euro Collision) which made it super easy. My car’s windshield wipers weren’t working well in the rain and then the check engine light came on, and when I told them about it they let me exchange and also waived the charge for the initial days with the original car completely. Super kind and patient and helpful staff, even when understaffed.
Was told i would get a CX-30 or CX-3. Got a 4-Runner. They "botched the returns" or something like that. This office needs to realize that size change can be very difficult to manage with garage spaces. I could have had a more reasonably sized Porsche or Audi SUV but had to pay for it. Edit: I tried reaching out to the contact info below and they never replied
Location
930 W Division St, Chicago, IL 60622, United States
Hours
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